Users can get in touch with Standard Chartered Bank credit card customer care executives to get their queries answered or issues resolved through phone, emails, SMS, social media channels, etc.
If you own a Standard Chartered Bank credit card, you can contact the Standard Chartered customer care to get your queries and concens answered over a call, email or through online grievance form. You can contact Standard Chartered credit card customer care regarding application status, credit card limit, bill payment, card cancellation, credit card statement, report of loss/stolen card, and so on.
Here are the Standard Chartered customer care numbers you can call for any credit card-related queries:
If you can not connect to any of these Standard Chartered customer care toll free numbers, you can send an SMS to +91998712312 mentioning your query. This SMS service is available 24×7, except for national holidays.
You can contact on the city-wise Standard Chartered credit card customer care numbers given below to get all your credit card related queries or issues resolved:
| Cities | Phone Banking Numbers |
|---|---|
| Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, and Pune | 6601 4444/ 3940 4444 |
| Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, and Vadodara | 6601 444 |
| Bhopal, Chandigarh, Cochin/ Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, and Surat | 3940 444/ 6601 444 |
| Dehradun, Gurgaon, Mathura, Noida, and Saharanpur | 011 – 66014444/ 011 – 39404444 |
| Jalgaon | 022 – 66014444/ 022 – 39404444 |
| Cuttack, Guwahati, and Siliguri | 033 – 66014444/ 033 – 39404444 |
| Mysore | 080 – 66014444/ 080 – 39404444 |
| Thiruvananthpuram and Vishakhapatnam | 044 – 66014444/ 044 – 39404444 |
| Proddatur | 040 – 66014444/ 040 – 39404444 |
Phone banking services are available between 8.00 a.m. to 8.00 p.m. Emergency services like reporting the loss of card, unauthorised transaction on the card, charge dispute, stopping payment, will continue to be serviced.
Apart from Standard Chartered Cank customer care numbers mentioned above, you can also use Standard Chartered SMS service to get information related to your Standard Chartered credit card including Standard Chartered Credit Card limit, Balance Check, Standard Chartered Credit Card Payment, and so on. You just have to send an SMS to +91998712312 from your registered mobile number to avail these SMS services.
| Service Type | Type the Following Keyword & Send to +919987123123 |
|---|---|
| Balance Enquiry | BAL |
| Mini Statement | TXN |
| Payment Due Date | PDD |
| Help/ Available Credit Limit | LIM |
| Statement Request | STR |
You can get in touch with Standard Chartered Bank customer care through email as well. Simply write an email mentioning your concern in detail and send it to [email protected] or [email protected]. The SCB customer care team will address your issue as soon as possible.
In case of any credit card-related concern, you can send email to the following email addresses:
Level 1: If you are not satisfied with the resolution provided by SC customer care cell, you can escalate your issue to Standard Chartered customer grievance redressal cell. There are various ways to start the process, such as:
Standard Chartered Bank,
Customer Care Unit,
19, Rajaji Salai,
Chennai – 600 001
Level 2: In case you are dissatisfied with the resolution provided in the first level of Grievance Redressal, you can send email to [email protected]. You will receive a response within 5 working day.
Level 3: If you are still not satisfied with the resolution provided by standard chartered toll free number, email, and grievance redressal Levels 1 & 2, you can escalate your issue with the head of Standard Chartered India customer care or contact Principal Nodal Officer. You will get a response within 5 working days.
You can send a letter to the Principal Nodal Officer at the address given below:
Ms. Jigna Chandarana
Principal Nodal Officer
Standard Chartered Bank
Customer Care Unit
19, Rajaji Salai
Chennai – 600 001
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You can call at the SCB customer care numbers given below to chat with Standard Chartered customer care:
You can contact the SCB credit card customer care to block your stolen credit card.
You just have to send an SMS to +91998712312 from your registered mobile number to get the following credit card details:
| Service Type | Type the Following Keyword & Send to +919987123123 |
| Balance Enquiry | BAL |
| Mini Statement | TXN |
| Payment Due Date | PDD |
| Help/ Available Credit Limit | LIM |
| Statement Request | STR |
The annual fee for Standard Chartered Bank Credit Cards vary from one card variant to another. You can contact the Standard Chartered Bank credit card customer care by dialling the Standard Chartered customer care toll free number to know the annual fee of preferred credit card. Is Standard Chartered credit card customer care toll free number is not reachable, you can also visit the nearest branch.
